A non-refundable deposit will be needed upon booking to secure the booking of any vehicle
Payment of the balance must be made in full 7 days prior to the booking date
Preferred method of payment is Bank Transfer, but we do also accept Paypal, Cheque, or Cash (to the office by appointment only)
If a particular vehicle is required (eg, vehicle with boot, party bus, etc), this must be stipulated upon booking, and may incur and additional cost. If it is not agreed upon booking, then it may not be possible to add it on at a later date
We cannot be responsible for any unforeseen circumstances (weather, breakdowns, etc) that cause the booking to be unable to be carried out/completed. In the event of a breakdown, every effort shall be made to either fix the problem to continue the journey, replace the vehicle with the next most similar available, or to transfer the booking to another company. If it is not possible for us to replace/transfer then a full refund will be given
Please do not ask the driver to exceed the maximum amount of passengers for the vehicle - it is illegal for them to do so and the driver is within his/her rights to terminate travel for the whole party should you ask him to exceed the vehicle's limit
Smoking is not permitted inside the vehicle - this includes e-cigarettes. The right to terminate the hire is reserved should any person or persons participate in any illegal substances along with the relevant authorities being notified
There is to be no drink or food in the vehicle unless otherwise agreed with the driver or when the booking was made (driver’s decision is final, and may over-ride any prior agreement made)
It is a legal requirement that all passengers in forward facing seats must wear seatbelts. There should be no standing while the vehicle is in motion, unless the vehicle in use has standing capacity
Please respect your driver and the vehicle. Abusive or dangerous behaviour will not be tolerated and the driver is within his/her rights to terminate the journey at any point
The driver is within his/her rights to refuse any person he/she deems unfit to travel in the vehicle
At least 24hours notice must be given should any of the booking details change, and it will be dependant on other work whether these changes are possible
Pick up times must be strictly adhered to due to affecting other bookings. The driver is within his/her rights to leave after a short courtesy wait (15mins) if the times are not adhered to
Any variation to the agreed pick up/drop off points or increase in hire time (such as waiting time) will incur an additional charge to be paid to the driver before the vehicle continues. Any variation is dependant on further bookings and is at the driver’s discretion (driver’s decision is final)
We cannot be responsible for any personal possessions left in the vehicles
£60 Soilage charge for any sickness or spillages is payable immediately to the driver and is the responsibility of the hirer named. This will incur interest should it not be paid immediately
All vehicles are cleaned using Ultra AX (which passes BSEN 14476 and is effective against Coronavirus)
Any damages caused to the vehicle or it’s contents will be charged at the retail cost of repair, along with any loss of earnings incurred should that vehicle have to remain off the road for any period of time – these costs are the responsibility of the hirer
Any additional charges incurred not paid for at the time in cash will be the responsibility of the named hirer to settle with us no later than 48 hours after the booking
Anyone under the age of 18 must be accompanied by an adult to travel, unless otherwise agreed upon booking
Our Party Buses are not limo buses - they are standard vehicles converted with disco lighting, lasers (not in all vehicles), upgraded music systems, and privacy glass. These vehicles are not recommended for anyone that may have any medical condition affected by any of these things, such as epilepsy triggered by flashing lights. If your booking is during daylight hours, the lighting may not have the full effect.
Party Buses can only be noted on booking, they cannot be guaranteed as the vehicles may not be available at the time. If it is noted on the booking and availability allows, the vehicle will be sent at no extra cost.
Any Party Bus bookings are not guaranteed a party bus on the return journey. For the safety of all passengers, if the driver deems the passengers heavily intoxicated on the return journey, there will be no loud music or flashing lights of any kind
The named hirer is responsible for making sure that these terms and conditions are adhered to by all persons travelling and there will be no refunds given if the terms and conditions are broken
By agreeing to proceed with booking, the named hirer confirms they agree to all of the above terms and conditions
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